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Windows Recovery Environment

You can boot into this mode to work various recovery issues.  To get to it, Got to Start>Settings(the gear icon)>Update & Security>Advanced Startup (Restart Now).  Another reference said to force a restart 3 times by forcibly shutting down  your computer 3 times by holding the power on button down until the computer shuts down then let it boot normally and it should boot into the recovery mode.  At the first sign of windows type screen is when you shut down again.  If it does not work with 3 it might work with 2.  There is also a way if you have the original windows disk but you probably do not have the windows 10 installation disks.

4.   PC Reset:  Lets you return your computer to the way it was when you purchased it.  At your option, you can also restore it retaining your files and some of your installed programs.

4/3/17